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Assistant Director for Customer Services

The Health Sciences Library at the SUNY Upstate Medical University invites applications for the position of Assistant Director for Customer Services. We seek an innovative and dynamic individual with demonstrated personnel and project management leadership abilities. This position emphasizes a commitment to the HSL team, superior customer service, and to meeting the current and emerging health information needs of the Upstate community.

The successful candidate will be forward thinking, motivated, flexible, and excited to work in a collaborative, rapidly evolving team environment. S/he will exhibit the capacity to thrive in the exciting, ambiguous, future-oriented environment of a regional medical system and to respond effectively to changing needs and priorities.

This position reports to the HSL Director and serves as a member of the administrative team providing leadership and direction for the HSL. The Assistant Director fosters a creative, team-oriented work environment; leads the departments of access services, reference and Family Resource Center (12 FTE); provides reference services to HSL clients, contributes to evening and weekend coverage; participates in strategic planning and assessment; evaluates existing programs and develops new programs; determines and interprets library policies; and contributes to and learns from the profession through such avenues as local, state and national professional organizations and publications.

Required: ALA accredited Master’s degree in library or information sciences or commensurate degree with relevant experience; 6 or more years of experience with evidence of personnel and project leadership abilities; 3 or more years of experience in a supervisory capacity; evidence of recent and relevant successful experience in supervising library staff and student workers; experience with orienting and training staff and students and reviewing work; ability to evaluate and assess library programs, services and policies; excellent organizational, time and project management skills; demonstrated evidence of initiative and flexibility, ability to work creatively, collaboratively and effectively both as a team member and independently and to promote teamwork amongst colleagues; evidence of interpersonal and team building skills as well as excellent oral and written communication skills. Preferred: Experience in a health sciences library; and AHIP membership.

The HSL’s current interests include developing new collaborations with local, regional and SUNY libraries; further developing our Family Resource Center; promoting a culture of evidence-based practice, delivering HSL services to geographically dispersed locations and to the patients and families in our 25 counties service area.

The SUNY Upstate Medical University is Central New York’s only academic medical center and the region’s largest employer. Our community includes colleges of medicine, nursing, allied health, & graduate studies, University Hospital (a 400 bed tertiary care hospital), University Hospital (Community Campus), the Golisano’s Children’s Hospital and our new Cancer Center. For more information about us, please visit

SALARY AND BENEFITS: Initial appointment will be at the rank of Senior Assistant Librarian. Salary is dependent on qualifications. Excellent benefits package including TIAA-CREF and other retirement options. 12 month, tenure track position with faculty status. Priority review of applicants begins August 4, 2014 and continues until filled.

TO APPLY:  To apply, please submit your cover letter and resume on-line at to job # 037145.

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Resource Sharing Coordinator, SUNY Oswego

State University of New York at Oswego seeks an energetic, innovative and service-oriented librarian to join Penfield Library as Resource Sharing Coordinator. The individual in this position will lead efforts to ensure an efficient, responsive interlibrary loan and document delivery service, and lead active participation in regional (NNYLN), state (IDS, a nationally recognized cooperative) and worldwide lending/borrowing partnerships. He/she will collaborate extensively with librarian colleagues to serve students and faculty studying diverse subject matter on-campus, at off-site locations and online. Additional responsibilities include participation in reference service and collection development. This is a 12-month tenure track position reporting to the Library Director.

Posting Date: April 30, 2014

Review Date: Review of applications will begin June 1, and will continue until the position is filled.

Salary: Commensurate with rank and experience.

Date of Appointment: October 1, 2014

Description of Responsibilities: The responsibilities of this position include, but are not limited to:

  • Manage and provide leadership for borrowing and lending operations of Penfield Library’s Interlibrary Loan Unit (ILL), including supervision and training of two full time clerks and student workers, goal setting and report preparation.
  • Participate in and provide expertise regarding ILL requests fulfillment, including needed troubleshooting.
  • Oversee & maintain Custom Holdings
  • Oversee ILL copyright compliance.
  • Continuously assess and improve resource sharing policies and procedures.
  • Explore, plan, initiate, and oversee resource sharing innovations.
  • Handle initial identification and trouble-shooting of problems and opportunities regarding ILL software, which currently includes ILLiad and Odyssey.
  • Collaborate extensively with a variety of partners, including Penfield Library Coordinators of Library Technology and Collection Development, the Distance Learning Librarian, and Resource Sharing librarians at other institutions.
  • Serve as liaison to assigned academic departments, with responsibility for subject specialized collection development, and, optionally, instruction.
  • Participate in Research Help Desk rotation for on-site and electronic reference, including some evening and weekend shifts.
  • Contribute to the scholarship of the discipline and service of the library and college, in accordance with criteria for promotion and tenure.

Required qualifications:

  • A Master’s degree in Librarianship/Information Sciences from an ALA accredited program.
  • Demonstrated ability to effectively adapt to and use emerging library technologies and software.
  • Commitment to the continuous development of personal knowledge and skills, including in the areas of resource sharing/interlibrary loan, collection development and reference.
  • Demonstrated excellent oral and written communication skills.
  • Demonstrated ability to work both independently and collaboratively with colleagues.
  • Demonstrated strong customer service orientation.
  • Experience working effectively with diverse populations.

Preferred qualifications:

  • Recent work experience in an academic library setting.
  • Experience in the area of Resource Sharing/Interlibrary Loan.
  • Experience with ILLiad and/or Odyssey software.
  • Experience with reference service, collection development and/or instruction.
  • Supervisory experience.

To Apply: We accept online applications only. Submit a letter of application addressing qualifications, a curriculum vitae, contact information for three current references, and unofficial transcripts to:

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Resource Center Coordinator, Roswell Park Cancer Institute, Buffalo, NY

Job Description:

The Resource Center Coordinator oversees the daily operations of the Resource Center and assists in the training and supervision of the Resource Center staff and volunteers. The Coordinator identifies, develops and updates patient education materials in the Resource Center in cooperation with the Patient Education Department; counsels and educates patients and family members on cancer information and support by providing access to reliable resources. The Coordinator assists the Patient Education Department with the development and implementation of institute-wide educational and quality of life programs which may include patient outreach and support, basic cancer information training for new staff and volunteers and new patient orientation.
Minimum Qualifications:

Applicants must have a Bachelor’s degree in a health related field and the equivalent of two years of full time experience in a community education related field or an Associate’s degree in a health related field and the equivalent of four years of full time experience. The preferred candidate will have a Master’s degree in Library Science with concentration in consumer health or medical libraries.
Salary & Benefits:

$39,713 annually. Includes a comprehensive benefits package.
How to Apply:

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Research Specialist for GIS, University of Rochester

The River Campus Libraries at the University of Rochester seeks an innovative, collaborative GIS Librarian. The GIS Librarian will report to the Head of the Digital Humanities Center (DHC) and support GIS initiatives and projects across the disciplines with a particular focus in the humanities. Working closely with the Head of the Center, the Research Specialist will consult with faculty and students on specific GIS projects in support of their research, teaching, and learning activities. A priority for the Digital Humanities Center is working with faculty to integrate GIS data resources into their research and curriculum. The Research Specialist will work closely with all subject librarians and the Data Librarian in outreach efforts to identify and support GIS opportunities in the disciplines.  Current initiatives in the College of Arts and Sciences at the University of Rochester include the Virtual St. George’s Project led by History Professor Mike Jarvis, and a new course, Digital Cityscapes, led by German Professor June Hwang. The ideal candidate will have a record of innovation and creativity in making GIS tools accessible, understandable, and applicable to an academic audience.

Check out the description at the University of Rochester for more information:

Job ID: 183683


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Cornell University – Business Research and Instruction Librarian

Full description at Business Research and Instruction Librarian-23499. Deadline to apply is Friday, May 16th.

Description: The Management Library at Cornell University is looking for creative and forward-thinking candidates for a Business Research and Instruction Librarian. The successful candidate will provide research and instruction support to the faculty, students, and staff of the Samuel Curtis Johnson Graduate School of Management (Johnson). Above all, candidates must be excited by the opportunity to develop the relationships, programs, and services needed to support success at a top ranked graduate business school.

Duties and Responsibilities: Reporting to the Assistant Director of Research & Learning Services, the Business Research and Instruction Librarian:

Designs, teaches, and assesses instruction sessions, including working with faculty to develop curriculum-integrated instructional programs.
Provides direct research assistance to the Johnson community.
Develops library outreach/marketing tools and services.
Contributes actively to team building, goal setting, and long term planning for the department.
Collaborates with colleagues and customers across Cornell University.
Cultivates personal subject knowledge; participates actively in professional organizations, library, and university committees; and engages in scholarly pursuits.


An ALA-accredited MLS, MBA, or equivalent graduate degree.
Demonstrated interest and excitement for business as a discipline.
Passion for and experience with teaching or training.
Strong analytical, quantitative, problem-solving, and critical-thinking skills, especially in a research context.
Excellent interpersonal, organizational, and written/oral communication skills.
Ability to resolve competing demands in an environment of fast-paced change.
Strong service ethic and customer-centered thinking.
Demonstrated ability to work independently and collaboratively in a service-oriented environment.
Commitment to the Hospitality, Labor and Management Library’s core values of collaboration, excellence, flexibility, innovation, integrity, and service.

Preferred Qualifications:

Demonstrated excellence in teaching/training.
At least 1 year of business research experience in a corporate or academic environment.
Advanced degree or coursework in business or related fields.
Intermediate to advanced knowledge of Excel or other analytical tools.
Willingness to explore the use of new technology in support of effectively achieving goals, with a high tolerance for risk and failure.
Experience creating marketing/outreach campaigns. (Portfolio submissions optional. Portfolios may be hosted on the web or can be submitted as a single PDF no larger than 5MB.)

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Bioinformatics Specialist – University of Rochester

The Bioinformatics Specialist serves as the primary liaison between Edward G. Miner Library and research departments, laboratories, and individual scientists in the University of Rochester Medical Center (URMC), and is pivotal to defining, expanding, and supporting e-Science and biomedical research data management.

The Bioinformatics Specialist is responsible for developing and growing a Bioinformatics Consultation & Education Service (BCES) in Miner Library. This service will provide education, training and consultation services related to the processing and analysis of bioinformatics data at the URMC. As an integral member of Miner’s Research and Education team, the Bioinformatics Specialist will develop the educational programs at the heart of the BCES, provide classroom training to students, develop novel services and tools, and serve as a consultant to researchers, faculty, staff and students at URMC.

Our engagement-centered model embraces the concept that the Bioinformatics Specialist, like all library staff, has leadership responsibilities regardless of their position within Medical Center Libraries and Technologies. Leadership on the part of the Bioinformatics Specialist will include activities such as contributing to goals and strategic library directions through active participation on committees and task forces, locally, nationally, and internationally, and sharing expertise throughout the library in order to further library and university missions.

For more information visit: Job ID= 183008

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Part-Time Digital Services Librarian Position at RRLC, Rochester

The Rochester Regional Library Council (RRLC) seeks a librarian to perform various grant-funded duties, including coordination and training related to RRLC digital services, New York Heritage and New York State Historic Newspapers. Also provides training for RRLC’s highly regarded Continuing Education program. The individual selected for this position will become an important team member of one of the leading library systems in New York State.

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Archival Assistant / Cataloger – Rochester School for the Deaf, Rochester

The Rochester School for the Deaf Archive Center holds two primary collections: Documents and Audio-Visual records. These collections include photographic prints, negatives, films, books, newsletters, and much more. Items in these collections span more than 130 years. Some items date back to the founding of RSD in 1876 and encompass over 100 cubic feet of historical materials. The Archive Center also develops and manages a museum with exhibits of key historical objects and digital displays.

The position will involve the following activities:
Primary needs:

  •  Box, folder, and item level cataloging, description, and arrangement.
  • Use of PastPerfect for collection management/cataloging.
  • Scanning and reproduction.
  • Maintain website

Secondary needs:

  • Maintain museum digital displays.
  • Reference services.
  • Maintain finding aids.
  • Assisting with special projects, such as group visits and museum events.

Desired Qualifications

  • Minimum of three years of experience in arranging and describing archival collections and applying archival processing standards and providing reference services in an archive.
  • Evidence of developing archival collections and working with donors.
  • Technologically savvy with evidence of working knowledge of digitization standards, metadata and cataloging schemas, and digital preservation strategies.
  • Master’s degree in Library and Information Science (MLIS) is a plus.
  • American Sign Language experience and knowledge of deaf culture or willingness to learn.

About the Rochester School for the Deaf Archive Center

The Archive Center’s mission is to collect, hold, care for, and make available for research, historical documents, photographs, artifacts and other valuable records of Rochester School for the Deaf. The Center is managed by a dedicated team of volunteers and is open to members of the RSD community, researchers from academia as well as interested individuals from the private sector.

Send your completed application to:

Dr. Harold Mowl, Jr., Superintendent/CEO
Rochester School for the Deaf
1545 St. Paul Street
Rochester, NY 14621
Fax: 585-544-0383

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