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Hobart & William Smith – Access Services Technician II

For more information and to apply:

Access Services Technician II (full-time, evenings)

Perform selected public service tasks in support of the overall library function. Technician must have strong verbal skills, both oral and in writing; patience and tact while participating in conversations with readers; computer data entry skills and ability to work with sophisticated library applications including circulation, reserve, and interlibrary loan software.


  • Perform the duties of the Library’s Access Services Technician I.
  • Perform basic online circulation activities including generating reports, updating circulation database in response to report results.
  • Consult with readers in cases of disputed transactions.
  • Perform basic online reserve activities including creating lists, adding items to lists, removing books from reserve during and/or after the term.
  • Maintain arrangement of reserve book shelves and shelfread items found there.
  • Perform preliminary searching needed before processing outgoing interlibrary loan requests.
  • Perform interlibrary loan lending and shipping activities.
  • Participate in the development, implementation, and administration of student training tools.
  • Provide training to student assistants in a variety of assigned tasks.
  • Participate in inventory of print and microform collections.
  • Participate in shelfreading of print and microform collections.
  • Create and maintain patron records in database for regular and special borrowers.
  • Participate in unit planning activities.

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