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Categorized | Professional Development

Developing a Social Media “Records” Governance Strategy

Developing a Social Media “Records” Governance Strategy
Patricia C. Franks, PhD, CRM

Social media technologies enable conversations and interactions among individuals in the form of text, images, audio, and video often developed in an ad hoc and collaborative manner, resulting in information that may be transient in nature. However, in spite of this seemingly informal, user-friendly method of engaging in such exchanges, records are often created and must be managed. Attend this workshop to obtain advice on using social media and managing resulting within your organization, including accepted RIM best practices and effective governance policy.

About the Speaker:
Dr. Franks is coordinator of the master’s degree program in archives and records administration (MARA) at San JosĂ© State University. She served as team lead for both the ANSI/ARMA standard, Implications of Web-based Collaborative Technologies in Records Management and the recently released ARMA guideline, Using Social Media in Organizations. She is the author of the IBM Center for the Business of Government report, How Federal Agencies Can Effectively Manage Records Created Using New Social Media and is currently writing a book for Neal-Schuman Publishers Inc., Records and Information Management for the 21st Century.

Location: Ramada Hotel, Cortland, NY
Date: November 15, 2012
Time: 11:30 a.m. – 2:00 p.m.

To register contact Jackie Lewis (
Chapter Members: $25.00
Non Chapter Members: $35.00
Students: $15.00

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